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FAQs

If you have a general question you would like to see included in these pages, please email us, putting 'Question' in the subject line.

Please note, the information included on this page is only intended as general responses to frequently asked questions.

If you require a more immediate or detailed response, please contact our Product Support Department or fill out our form.

  • How are Apollo devices installed?
  • How do Apollo fire detectors work?
  • What is a conventional system and what is an intelligent system?
  • What are the improvements to the updated Manual Call Point?
  • How do I address Apollo devices using the XPERT card?
  • How do I address Apollo devices using a DIL switch?
  • What sounders do Apollo offer?
  • What are 'open' and 'closed' protocols?
  • What are 'analogue' and 'digital' protocols?
  • Do Apollo's analogue addressable detectors use digital protocol?
  • How do I determine the age of an Apollo detector?
  • What are Carbon Monoxide Fire Detectors?
  • Where do I find the production date and build standard?
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