Care By Us, Hertfordshire

Apollo’s XPander devices were chosen for a fire detection system upgrade at five care homes owned
by family-run home care company, Care By Us. The complex project, which required a sensitive approach
and above all, a speedy installation, was managed by local fire protection specialists PHF Fire.


In addition to providing high-quality care and support services to people in their own homes in Essex and Hertfordshire, Care By Us also owns five of its own properties around Bishops Stortford and Harlow, where carers look after young people and adults with learning difficulties.

PHF Fire designed an intelligent system of wireless Apollo Xpander detectors to meet the exact requirements of Care By Us and to be compatible with the Kentec Synchro control panel. These wireless devices are very quick and easy to install, without the need for disruptive and time-consuming cable fitting. During installation, carers could carry on with their work and the residents were not distressed by the work.

The Solution

Between 15 and 30 XPander devices were fitted in each of the properties, including sounder alarms in each bedroom which were set to the required decibel level. The individual detectors, manual call points, alarm devices and interfaces communicate with the Apollo addressable loop using radio signals. Every XPander product is assigned an address which is recognised by the fire control panel, in the same way as the address of any hard-wired device.

The Verdict

Sam Faulkner, Maintenance & Small Works Manager at PHF Fire, comments:

"The speed at which we connected up all the Apollo devices in each house meant that the children and adults didn’t have to vacate their rooms for very long and we didn’t get in the way of the carers. The Xpander system meant that we were able to complete the installation of the new fire detection system in just one day for each property. "

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