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Soteria Dimension Support
Siting, Installation, Maintenance & Troubleshooting
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Special consideration must be taken when installing and maintaining the Dimension range of devices. Before installation, commissioning and testing, please carefully review:
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Before installing the detector and base, determine the correct location and orientation. Follow the BS5839-1 guidance or local equivalent:
- Site in rooms larger than 1.2m x 1.2m.
- Position the detector away from ceiling mounted objects such as air conditioning vents, light fittings or security PIR sensors.
- Avoid positioning over doors or where the top of an open door may come within 500mm of the detector.
- Avoid siting in rooms that are exposed to steam, dust or fumes, such as bathrooms, kitchens and rest rooms.
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Backbox
After you determine the correct position and orientation of the detector, carefully review the steps in the Backbox IG.
- Install the backbox so the detector has a minimum clearance of 500mm at each side and faces the longest clear line of sight
- The commission label attached on the detector faceplate will help you define the correct orientation of the product.
- Take care not to damage the connector ring or the rest of the backbox when making holes.
- Make sure you connect continuity link position as shown in figure 8.
- Screw down the tabs on the Soteria Dimension Optical detector only as shown in figure 11 – do not screw the tabs on the Specialist variant.
- For ease of installation, we recommend using a wooden plate attached to the false ceiling plate
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Installing Soteria Dimension
- For Discovery or XP95 operation, ensure the 8th segment in figure 1 is set to ‘0’.
- Make sure the rubber flap is secured properly before the installation.
- Line up the underside arrow with the faceplate hole as shown in figure 3.
- Ensure the grub screw is flush with the faceplate
- Do not remove the commissioning label after the installation
- Line up the underside arrow with the faceplate hole as shown in figure 3
- Important: Do not use clamps, as they may prevent the detector from fully engaging
- For ease of installation, mark the ceiling through the holes of the face plate with a pencil before you drill
- Do not remove the commissioning label after the installation
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Commissioning
- The installation of the Soteria Dimension detectors must conform to BS5839-1 standard or local equivalent.
- Remove the commissioning label from the face plate of the detectors – if not removed, the panel will report proximity fault.
- Ensure the windows are kept free from damage, scratches, dirt and fingerprints.
- If the detectors are used with XP95 fire control panels incorporating drift compensation algorithms, these must
- be disabled.
Troubleshooting
Problem | Possible Cause |
No response or missing address | Incorrect address setting Incorrect loop wiring Check detector is fully engaged in backbox |
Fault condition reported | Object blocking windows Proximity fault Commissioning label left on |
Drift warning or fault | Contaminated windows Incorrect detector orientation |
Problem | Possible Cause |
Analogue value unstable | Dual address Loop data fault, data corruption |
Constant alarm or pre-alarm | Contamination build-up on windows Obscuration of windows |
Isolator LED on | Short-circuit on loop wiring Wiring reverse polarity Too many devices between isolators |
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Testing
- Use the Solo 365, together with the Solo 372 adapter to manually test the product.
- If using FasTest® mode (Core Protocol® only), enable the FasTest® feature on the fire control panel to facilitate quicker testing of detectors.
- FasTest® disables both a portion of the signal processing algorithm and proximity sensing to allow for a faster detector response, while ensuring that the detectors absolute sensitivity remains identical to that of mode 3 (refer to Operating Modes Table).
- Clean the detector lenses with a dry clean cloth after testing.
Maintenance
- Maintenance must be performed in accordance with applicable local codes.
- Always clean detectors with either a dry, lint-free cloth or a non-abrasive cleaning product suitable for use on plastics.
- Before cleaning the detectors, ensure the fire system is suitably isolated.
- Proximity faults may occur during cleaning – they will clear when no objects interfere with the detectors.
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For more product information view our product pages:
Or contact our Technical Support Team
Email: techsales@apollo-fire.com
or call +44 (0)23 92442706
8:30am - 4:45pm Monday - Thursday
8:30am - 4:00pm Friday